These Terms and Conditions govern all services provided by Ocean Quest Adventures, including scuba diving training, dive charters, adventure tours, equipment rentals, and related services. By booking or participating in any Ocean Quest activity, guests agree to the policies outlined below.
General Policies Applicable to Scuba Diving & Training Services
Payment, Deposits & Booking Confirmation
A non-refundable deposit of $100–$400 is required at the time of booking for scuba training courses, depending on the program.
For certain courses booked individually, full payment may be required at the time of booking.
The remaining balance must be paid prior to the start of training unless otherwise arranged.
Bookings are not considered confirmed until payment has been authorized and processed.
Ocean Quest reserves the right to charge any outstanding balance to the credit card provided if payment has not been received prior to course commencement.
Training Materials & Course Content
Training materials (including digital learning materials, manuals, or eLearning access) are non-refundable once issued or accessed, regardless of course completion status.
Participants are responsible for completing all required academic materials prior to scheduled training sessions where applicable.
Course Cancellation & Rescheduling
Deposits and payments for training courses are non-refundable if a participant cancels or reschedules.
If Ocean Quest must cancel a course due to weather, safety conditions, or operational reasons, we will make reasonable efforts to reschedule participants onto the next available course.
If a participant requests a change to a different course type, additional fees may apply.
Diving Certifications & Experience Requirements
Participants must provide proof of relevant diving certifications and experience prior to participation in diving activities.
Ocean Quest’s primary dive sites include the Bell Island World War II shipwrecks, located at depths between 55 ft and 160 ft (18 m – 50 m).
Divers participating in these dives must meet one of the following requirements:
- Minimum Advanced Open Water certification with deep training and at least 30 logged dives, or
- Minimum 100 verified logged dives including deep dives
Divers who do not meet these requirements may participate only under instructor supervision as part of appropriate training.
Scuba Skills Review
Divers who have been inactive for an extended period are strongly encouraged to complete a Scuba Skills Review prior to advanced or deep dives.
Ocean Quest may require a refresher session if a diver’s recent experience is deemed insufficient for the planned activity.
Medical Requirements
Participants must complete a standard diver medical questionnaire prior to scuba activities.
If any medical conditions are identified, written physician clearance may be required before participation.
Participants confirm they are medically fit for scuba diving activities at the time of participation.
Liability Waivers & Safety Documentation
All participants must sign required liability documentation including:
- Liability Release
- Assumption of Risk Agreement
- Safe Diving Practices Statement
These forms must be completed prior to participation in any scuba diving activity.
Solo Diving
Ocean Quest does not permit solo diving during its guided or charter diving operations.
Age Requirements
The age of majority in Newfoundland & Labrador is 19 years.
Participants under the age of 19 must have all waivers and liability releases signed by a parent or legal guardian.
Equipment
Standard dive packages include cylinders and weights only, unless otherwise specified.
Ocean Quest offers a full range of rental equipment including:
- Dry suits
- Regulators
- BCDs
- Double cylinders
- Rebreathers
- Dive computers
- Cameras
Guests bringing their own equipment are responsible for ensuring their gear is properly serviced and in safe working condition.
Weather Conditions
Diving operations are weather dependent.
Ocean Quest may modify or suspend dive operations due to weather or safety conditions.
While every effort will be made to complete scheduled dives, no refunds will be issued if dives are cancelled due to weather or safety considerations.
Insurance
Ocean Quest strongly recommends all participants obtain comprehensive travel and diving insurance, including coverage for:
- Trip cancellation
- Diving accidents
- Medical treatment
- Lost or delayed equipment
General Policies Applicable to All Services
Group Bookings
Group discounts may be available for groups of 8 or more participants when booked directly with Ocean Quest.
Discounts may apply only to services added at the time of booking and may not apply to third-party bookings.
Website Terms of Use
The information, products, and services published on the Ocean Quest website may contain inaccuracies or typographical errors.
Ocean Quest makes no guarantees regarding the accuracy or completeness of website content.
All services and information are provided “as is” without warranties of any kind.
Ocean Quest is not liable for any damages arising from the use of this website or reliance on its information.
Privacy Policy
Ocean Quest collects personal information when users submit forms through the website.
This information may be used to:
- Process bookings
- Respond to customer inquiries
- Improve website functionality
- Enhance customer service
Ocean Quest implements reasonable security measures to protect personal information.
Personal information will not be sold or distributed to third parties, except when required to:
- Process services
- Comply with legal obligations
- Protect the safety or rights of Ocean Quest or its customers.
Third-party websites linked from the Ocean Quest website operate under their own privacy policies.
Policy Updates
Ocean Quest reserves the right to update these Terms & Conditions at any time.
Updates will be posted on the website and will take effect immediately upon publication.
Contact Information
If you have questions regarding these policies, please contact:
Ocean Quest Adventures
Phone: 709-722-7234
Website: www.oceanquestadventures.com